We aim to offer a highly challenging and rewarding work environment which gives employees the opportunity to make a real difference. The quality of our services depends on the quality and skills of our staff. Our departments work closely together to ensure our customers receive a great service and each of their needs are met.

Southside Housing Association continues to maintain its Investor in People (IIP) Award through formal and informal learning and development.

We offer a wide range of job opportunities from front line advice to management roles. We have a diverse workforce of over 100 employees to serve our diverse community. Southside Housing Association continues its commitment to Glasgow City Councils Living Wage campaign.

We are committed to equal opportunities and welcome applications from all sections of the community. Learn more about our Equality and Diversity Policy here.

Southside Housing Association Ltd is a recognised Scottish Charity No. SC 036009


IT & Digital Support Officer

EVH Grade 5  PA13 – PA16 £25,044 – £27,832

35 hour working week over 5 days a week, Monday to Friday 9.00am – 5.00pm. Some occasional evening and weekend work may be required.

We are seeking a performance driven, highly-motivated and experienced IT & Digital Support Officer to join our team.

The post holder will have:

  • At least 3 years’ experience in similar IT/digital support or equivalent role.
  • Technical and procedural experience of IT support operations in a comparable environment.
  • Experience in supporting and improving a diverse applications portfolio.

We are looking to recruit an individual with a positive and creative problem-solving attitude, who can prioritise a varied workload and produce quality work to deadlines/KPI.

1. Job Description

2. Person Specification

3. Application Form

4. Organisation and Role Background

5. Criminal Convictions Declaration

6. GDPR Job Applicant Fair Processing Notice

Please return completed applications to e-mail: recruitment@southside-ha.co.uk.

Closing date for applications: 12 noon on Wednesday 6th October 2021. 

Please note CVs will not be considered.

EVH terms and conditions of service will apply.


Customer Service Team Member

EVH Grade 4 (£21,154 – £23,921)

We have an exciting opportunity to join our newly established Customer Service Department. As this is a fast paced environment dealing with customers via various platforms as well as face to face, the ideal candidate will be confident in working on their own initiative and adaptable to ever changing customer demands.  Our mission is to delight customers with well trained, highly motivated staff with a passion for championing the customer.

Our staff own the query or complaint, liaising with colleagues and external agencies to find the right solution, always keeping the customer at the heart of everything we do.  As the first point of contact for all customers, we aim to enhance the reputation of SHA by getting it right first time.

This role has huge potential for personal growth, with a clearly defined 2 year development and training plan to support the department’s aspirations to secure our place as a leading service provider.

1. Job Description – CSD Team Member

2. Person Specification – CSD Team Member

3. Application Form

4. Criminal Convictions Declaration

5. GDPR Job Applicant Fair Processing Notice

Please return completed applications to e-mail: recruitment@southside-ha.co.uk.

Closing date for applications: Friday 15th October at 12.00pm.

Please note CVs will not be considered.

EVH terms and conditions of service will apply.


MOBILE FACILITIES & CONCIERGE TEAM

The Association is now recruiting a number of positions within our Mobile Facilities Team and also our Fixed Site Concierge Team.

Both the Mobile Facilities Officer and the Fixed Site Concierge posts will report to the Concierge Manager, and will help deliver a comprehensive Estates Management service to the Association’s residents and properties by carrying out a wide range of duties – gardening, common area cleaning, maintenance, bulk removal, gritting etc.

Previous experience delivering an estate management service within Social Housing or similar is essential.

Fixed Site Concierge (full time and sessional available)

Salary – EVH TAS3 £21,323 – £22,250 (this includes shift allowances)

The post will be based at one of our fixed concierge sites within the Association’s stock.  The hours are 8.00am to 8.00pm working on a 4 days on, 4 days off shift pattern.

1. Job Description – Fixed Site Concierge

2. Person Specification – Fixed Site Concierge

3. Application Form – Fixed Site Concierge

4. Criminal Convictions Declaration – Fixed Site Concierge

5. GDPR Job Applicant Fair Processing Notice

 

Mobile Facilities Officer

Salary – EVH TAS2 £18,644 – £19,542

The post works Monday to Friday (8.00am to 4.00pm) but can vary over the summer and winter months.

1. Job Description – Mobile Facilities Officer 

2. Person Specification – Mobile Facilities Officer

3. Application Form – Mobile Facilities Officer 

4. Criminal Convictions Declaration – Mobile Facilities Officer 

5. GDPR Job Applicant Fair Processing Notice

 

Please return completed applications to e-mail: recruitment@southside-ha.co.uk.

Closing date for applications: Wednesday 22nd September at 12.00pm.

Please note CVs will not be considered.

EVH terms and conditions of service will apply.

Southside Housing Association Ltd is a recognised Scottish Charity No. SC 036009

“Friendly and efficient service”

Resident of Pollokshaws Road