We aim to offer a highly challenging and rewarding work environment which gives employees the opportunity to make a real difference. The quality of our services depends on the quality and skills of our staff. Our departments work closely together to ensure our customers receive a great service and each of their needs are met.

Southside Housing Association continues to maintain its Investor in People (IIP) Award through formal and informal learning and development.

We offer a wide range of job opportunities from front line advice to management roles. We have a diverse workforce of over 100 employees to serve our diverse community. Southside Housing Association continues its commitment to Glasgow City Councils Living Wage campaign.

We are committed to equal opportunities and welcome applications from all sections of the community. Learn more about our Equality and Diversity Policy here.

Southside Housing Association Ltd is a recognised Scottish Charity No. SC 036009

The Association is now recruiting a number of positions within our Mobile Facilities Team and also our Fixed Site Concierge Team.

Both the Mobile Facilities Officer and the Fixed Site Concierge posts will report to the Concierge Manager, and will help deliver a comprehensive Estates Management service to the Association’s residents and properties by carrying out a wide range of duties – gardening, common area cleaning, maintenance, bulk removal, gritting etc.

Previous experience delivering an estate management service within Social Housing or similar is essential.

Project Officer – Home Energy Efficiency Programme (Scotland) (HEEPS) Home Equity Loan Scheme

EVH PA 7 (£33,642 – £36,941). Temporary to 31.03.22, renewable for a further 12 months, subject to continuation of the scheme and funding.

Southside Housing Association Ltd is a charitable community controlled housing organisation. As well as our landlord functions, we manage Glasgow Care and Repair. The Energy Saving Trust (EST) is delivering the scheme in Glasgow, Renfrewshire, Inverclyde, Argyle & Bute, Perth & Kinross, Dundee, Stirling and Western Isles in partnership with Care & Repair Organisations.  Glasgow Care & Repair is one of these offices responsible for Glasgow, Renfrewshire and Inverclyde.  The officer for Glasgow Care & Repair will also be responsible for the scheme within Renfrewshire and Inverclyde.

The Home Equity Loan Scheme will offer a low cost equity product for people needing to undertake repairs and improvements to their homes which have an energy efficiency element to the work.

The successful candidate will work closely with the partner organisations to develop and promote the service. The Project Officer will verify works on behalf of the EST as well as offer advice and guidance to older and vulnerable people who need assistance to navigate the process from scoping and pricing works, appointing and overseeing their contractors.

The post holder must have relevant experience and preferably have a recognised building related qualification.

1. Job Description

2. Person Specification

3. Application Form

4. Criminal Convictions Declaration

5. GDPR Job Applicant Fair Processing Notice

Please return completed applications to e-mail: recruitment@southside-ha.co.uk.

Closing date for applications: Friday 30th July 2021 at 12.00pm

Please note CVs will not be considered.

Customer Service Team Member – EVH Grade 4 (£21,323 – £24,112)

We have an exciting opportunity to join our newly established Customer Service Department.  Our mission is to delight customers with well trained, highly motivated staff with a passion for championing the customer.  Our staff own the query or complaint, liaising with colleagues and external agencies to find the right solution, always keeping the customer at the heart of everything we do.

As the first point of contact for all customers, we aim to enhance the reputation of SHA by getting it right first time.  This role has huge potential for personal growth, with a clearly defined 2 year development and training plan to support the department’s aspirations to secure our place as a leading service provider.

1. Job Description – CSD Team Member Grade 4

2. Person Specification – Customer Service Team Member

3. Application Form

4. Criminal Convictions Declaration

5. GDPR Job Applicant Fair Processing Notice

Please return completed applications to e-mail: recruitment@southside-ha.co.uk.

Closing date for applications: Friday 13th August 2021 at 5.00pm

Please note CVs will not be considered.

EVH terms and conditions of service will apply.

97% of tenants who had repairs or maintenance carried out in last 12 months were satisfied with the service

Based on Annual Return on the Charter (ARC) 2017/18