Policies

File Description File Size
Abandonment Policy September 2022 PDF icon 2MB
Adult Protection Policy June 2023 PDF icon 2MB
Allocation Policy Mid Market Rent September 2023 PDF icon 1006KB
Allocations Policy 2022 25 PDF icon 2MB
Allocations Policy 2022 25 Appendix 1 Points System PDF icon 457KB
Anti Bribery Policy March 2023 PDF icon 2MB
Anti Fraud Policy March 2023 PDF icon 2MB
Anti Social Behaviour Policy 2022 PDF icon 2MB
Asbestos Policy and Management Plan May 2022 PDF icon 3MB
Asset Management Strategy 2021 2025 PDF icon 243KB
Child Protection Policy June 2023 PDF icon 2MB
Community Involvement and Engagement Strategy Nov 2021 PDF icon 2MB
Complaints Handling Procedure March 2021 PDF icon 2MB
Declaration of Interests Policy November 2022 PDF icon 2MB
DELEGATED AUTHORITY LEVELS Appendix 1 v3 PDF icon 111KB
Delegated Authority Policy March 2021 PDF icon 982KB
Development Strategy 2021 24 PDF icon 894KB
Disturbance Payments and Allowances Policy September 2023 PDF icon 980KB
Donations Policy February 2023 PDF icon 1005KB
Equality & Diversity Policy March 2021 PDF icon 2MB
Flexi Time and TOIL Policy July 2023 PDF icon 831KB
Former Tenant Arrears Write Off Policy June 2022 PDF icon 2MB
Freedom of Information and Environmental Information Policy November 2022 PDF icon 2MB
Gas Safety and Management Policy September 2023 PDF icon 915KB
Group Policy on Entitlements Payments and Benefits November 2021 PDF icon 2MB
IT Policy September 2022 PDF icon 2MB
Managing Unacceptable Actions Policy February 2023 PDF icon 2MB
Notifiable Events Policy October 2022 PDF icon 2MB
Policy on Management Committee Review and Renewal January 2020 PDF icon 349KB
Procedure for Handling a Serious Complaint or Grievance against the Senior Officer October 2022 PDF icon 2MB
Procurement Policy March 2023 PDF icon 2MB
Procurement Strategy 2023 24 PDF icon 2MB
Rechargeable Repairs Policy January 2020 PDF icon 2MB
Remote Hybrid Working Policy July 2023 PDF icon 881KB
Rent Management Policy April 2022 PDF icon 2MB
Rent Setting Policy - January 2024 PDF icon 871KB
Repairs and Maintenance Policy - May 2022 PDF icon 2MB
Settlement Agreements Policy July 2022 PDF icon 2MB
SHA Membership Policy - January 2024 PDF icon 958KB
SHA Privacy Policy July 2021 PDF icon 2MB
Stage Three Adaptations Policy May 2023 PDF icon 913KB
Treasury Management Policy - July 2023 PDF icon 2MB
Void Management Policy - May 2023 PDF icon 894KB
Void Management Policy App 1 - SHA Minimum Lettable Standard - May 2023 PDF icon 892KB
Water Quality and Legionella Management Policy - April 2021 PDF icon 881KB
Whistleblowing Policy - July 2022 PDF icon 2MB