Your repair responsibilities

Tenants

Southside will carry out the majority of repairs in your home, however, there are some small things you are responsible for.  A list is available here.  You are also responsible for your white goods, such as fridges and washing machines, unless they have been provided for you by Southside Housing Association as is the case in the Mid Market Rent flats.  

As well as this as a tenant, you are responsible for items that you damage, such as windows, kitchen doors, etc or where items are damaged by flooding to your home.   If you have contents insurance, you may wish to claim on your insurance.  If the damage is a result of vandalism, we can help you, but you will need a crime reference number from the police.

You are responsible for painting and decorating in your home.  If you need painting or decorating due to works we carry out in your home, such as a replacement bathroom, we will provide vouchers to help you to pay for the decorating materials you need.  Ask your housing officer for more information.

Owners and Sharing Owners factored by Southside

As owners, you are responsible for all the repairs in your home, however, if we factor the block where you live, Southside will carry out any common repairs required and recharge you through your factoring bills.