Policies

File Description File Size
Abandonment Policy September 2022 PDF icon 2MB
Adult Protection Policy June 2023 PDF icon 2MB
Alcohol Substance Misuse Policy - May 2025 PDF icon 764KB
Allocation Points Appendix 2024 PDF icon 181KB
Allocation Policy Mid Market Rent September 2023 PDF icon 1006KB
Allocations Policy - May 2024 PDF icon 2MB
Anti Bribery Policy March 2023 PDF icon 2MB
Anti Fraud Policy March 2023 PDF icon 2MB
Anti-Social Behaviour Policy - October 2025 PDF icon 2MB
Asbestos Management Policy - April 2025 PDF icon 901KB
Asset Management Strategy 2021 2025 PDF icon 243KB
Child Protection Policy June 2023 PDF icon 2MB
Complaint Handling Procedure - March 2024 PDF icon 2MB
Contractors and Consultants Liquidation and Receivership Policy - September 2024 PDF icon 601KB
Dampness and Mould Policy - February 2024 PDF icon 878KB
Declaration of Interests Policy November 2022 PDF icon 2MB
Dignity at Work Policy - April 2025 PDF icon 521KB
Disturbance Payments and Allowances Policy September 2023 PDF icon 980KB
Donations Policy - November 2024 PDF icon 841KB
Electrical Safety Policy - July 2024 PDF icon 893KB
Equality Diversity and Inclusion Policy - May 2024 PDF icon 991KB
Expenses Policy - July 2023 PDF icon 869KB
Factoring Debt Recovery Policy January 2025 PDF icon 105KB
Financial Regulations - Revised April 2024 PDF icon 816KB
Fire Safety Policy - January 2025 PDF icon 591KB
Flexi Time and TOIL Policy July 2023 PDF icon 831KB
Flexible Working Policy - May 2024 PDF icon 902KB
Former Tenant Arrears Write Off Policy June 2022 PDF icon 2MB
Freedom of Information and Environmental Information Policy - April 2025 PDF icon 983KB
Gas Safety and Management Policy September 2023 PDF icon 915KB
Governing Body Recruitment and Succession Planning Policy - March 2025 PDF icon 981KB
Grievance Policy - February 2025 PDF icon 879KB
Group Policy on Entitlements Payments and Benefits - October 2024 PDF icon 1016KB
IT Digital Strategy 2025-2028 - February 2025 PDF icon 955KB
IT Policy - November 2024 PDF icon 427KB
Lift Safety Policy - March 2025 PDF icon 775KB
Lone Working Policy - August 2024 PDF icon 858KB
Managing Unacceptable Actions Policy February 2023 PDF icon 2MB
Menopause in the Workplace Policy - August 2025 PDF icon 480KB
Notifiable Events Policy - September 2025 PDF icon 854KB
Planned and Cyclical Repairs Policy - October 2024 PDF icon 1000KB
Procedure for Handling a Serious Complaint or Grievance against the Senior Officer - September 2025 PDF icon 811KB
Procurement Policy - April 2025 PDF icon 555KB
Procurement Strategy 2024-25 PDF icon 277KB
Rechargeable Repairs Policy - October 2024 PDF icon 832KB
Recruitment and Selection Policy - November 2024 PDF icon 416KB
Remote Hybrid Working Policy July 2023 PDF icon 881KB
Rent Management Policy April 2022 PDF icon 2MB
Rent Setting Policy - January 2024 PDF icon 871KB
Repairs Policy - September 2024 PDF icon 990KB
Settlement Agreements Policy - June 2025 PDF icon 754KB
SHA Code of Conduct for Staff Members - May 2025 PDF icon 845KB
SHA Disclosure Policy - February 2025 PDF icon 868KB
SHA Governing Body Induction Policy - April 2025 PDF icon 843KB
SHA Membership Policy - January 2024 PDF icon 958KB
SHA Nomination and Election Procedures for Management Committee - April 2025 PDF icon 970KB
SHA Privacy Policy August 2024 PDF icon 2MB
SHA Staff Delegated Authority Policy - April 2024 PDF icon 864KB
SHA Volunteer Policy - August 2025 PDF icon 1007KB
Shared Parental Leave Policy - August 2025 PDF icon 839KB
Southside Lettings - Rent Setting Policy Mid-Market Rent - October 2024 PDF icon 863KB
Stage Three Adaptations Policy May 2023 PDF icon 913KB
Training and Development Policy - August 2024 PDF icon 1013KB
Treasury Management Policy - July 2023 PDF icon 2MB
Void Management Policy - May 2023 PDF icon 894KB
Void Management Policy App 1 - SHA Minimum Lettable Standard - May 2023 PDF icon 892KB
Water Quality and Legionella Management Policy - March 2024 PDF icon 791KB
Whistleblowing Policy - June 2025 PDF icon 755KB