Average Re-Let Time (Calendar days for all General Needs letting)
|
Target |
Q1 |
Q2 |
Q3 |
Q4 |
2022/23 |
20 |
28.5 |
80.91 |
69.24 |
73.71 |
2023/24 |
20 |
29.15 |
15.88 |
12.51 |
19.44 |
2024/25 |
20 |
10.12 |
|
|
|
Lost Rent due to Empty Properties
|
Target |
Q1 |
Q2 |
Q3 |
Q4 |
2022/23 |
0.6% |
0.35% |
1.46% |
1.6% |
1.07% |
2023/24 |
0.9% |
0.82% |
0.31% |
0.29% |
0.49% |
2024/25 |
0.5% |
0.15% |
|
|
|
Current Non-Technical Arrears (as a percentage of current rental income)
|
Target |
Q1 |
Q2 |
Q3 |
Q4 |
2022/23 |
4% |
4.7% |
4.85% |
5.04% |
5.12% |
2023/24 |
4% |
4.54% |
4.46% |
4.41% |
4.74% |
2024/25 |
4% |
4.94% |
|
|
|
Tenancy Offer Refusals
|
Target |
Q1 |
Q2 |
Q3 |
Q4 |
2022/23 |
35% |
29% |
34% |
17% |
30% |
2023/24 |
25% |
36.2% |
16.5% |
18.6% |
10.4% |
2024/25 |
20% |
13.3% |
|
|
|
Average Length of Time to Complete Emergency Repairs (hours)
|
Target |
Q1 |
Q2 |
Q3 |
Q4 |
2023/24 |
3.5 |
3.33 |
4 |
3.09% |
2.31 |
2024/25 |
3.5 |
2.18 |
|
|
|
Average Length of Time to Complete Non-Emergency Repairs (working days)
|
Target |
Q1 |
Q2 |
Q3 |
Q4 |
2023/24 |
6.5 |
5.03 |
6 |
5.47 |
4.33 |
2024/25 |
5 |
4.44 |
|
|
|