Policies File Description File SizeAbandonment Policy September 2022 2MBAdult Protection Policy June 2023 2MBAlcohol Substance Misuse Policy - May 2025 764KBAllocation Policy Mid Market Rent September 2023 1006KBAllocations Policy 2022 25 2MBAllocations Policy 2022 25 Appendix 1 Points System 457KBAnti Bribery Policy March 2023 2MBAnti Fraud Policy March 2023 2MBAnti Social Behaviour Policy 2022 2MBAsbestos Management Policy - April 2025 901KBAsset Management Strategy 2021 2025 243KBChild Protection Policy June 2023 2MBComplaint Handling Procedure - March 2024 2MBContractors and Consultants Liquidation and Receivership Policy - September 2024 601KBDampness and Mould Policy - February 2024 878KBDeclaration of Interests Policy November 2022 2MBDignity at Work Policy - April 2025 521KBDisturbance Payments and Allowances Policy September 2023 980KBDonations Policy - November 2024 841KBElectrical Safety Policy - July 2024 893KBEquality Diversity and Inclusion Policy - May 2024 991KBExpenses Policy - July 2023 869KBFactoring Debt Recovery Policy January 2025 105KBFinancial Regulations - Revised April 2024 816KBFire Safety Policy - January 2025 591KBFlexi Time and TOIL Policy July 2023 831KBFlexible Working Policy - May 2024 902KBFormer Tenant Arrears Write Off Policy June 2022 2MBFreedom of Information and Environmental Information Policy - April 2025 983KBGas Safety and Management Policy September 2023 915KBGoverning Body Recruitment and Succession Planning Policy - March 2025 981KBGrievance Policy - February 2025 879KBGroup Policy on Entitlements Payments and Benefits - October 2024 1016KBIT Digital Strategy 2025-2028 - February 2025 955KBIT Policy - November 2024 427KBLift Safety Policy - March 2025 775KBLone Working Policy - August 2024 858KBManaging Unacceptable Actions Policy February 2023 2MBNotifiable Events Policy October 2022 2MBPlanned and Cyclical Repairs Policy - October 2024 1000KBProcedure for Handling a Serious Complaint or Grievance against the Senior Officer October 2022 2MBProcurement Policy - April 2025 555KBProcurement Strategy 2024-25 277KBRechargeable Repairs Policy - October 2024 832KBRecruitment and Selection Policy - November 2024 416KBRemote Hybrid Working Policy July 2023 881KBRent Management Policy April 2022 2MBRent Setting Policy - January 2024 871KBRepairs Policy - September 2024 990KBSettlement Agreements Policy July 2022 2MBSHA Code of Conduct for Staff Members - May 2025 845KBSHA Disclosure Policy - February 2025 868KBSHA Governing Body Induction Policy - April 2025 843KBSHA Membership Policy - January 2024 958KBSHA Nomination and Election Procedures for Management Committee - April 2025 970KBSHA Privacy Policy August 2024 2MBSHA Staff Delegated Authority Policy - April 2024 864KBSouthside Lettings - Rent Setting Policy Mid-Market Rent - October 2024 863KBStage Three Adaptations Policy May 2023 913KBTraining and Development Policy - August 2024 1013KBTreasury Management Policy - July 2023 2MBVoid Management Policy - May 2023 894KBVoid Management Policy App 1 - SHA Minimum Lettable Standard - May 2023 892KBWater Quality and Legionella Management Policy - March 2024 791KBWhistleblowing Policy - July 2022 2MB