Policies

File Description File Size
Abandonment Policy September 2022 PDF icon 2MB
Adult Protection Policy June 2023 PDF icon 2MB
Allocation Policy Mid Market Rent September 2023 PDF icon 1006KB
Allocations Policy 2022 25 PDF icon 2MB
Allocations Policy 2022 25 Appendix 1 Points System PDF icon 457KB
Anti Bribery Policy March 2023 PDF icon 2MB
Anti Fraud Policy March 2023 PDF icon 2MB
Anti Social Behaviour Policy 2022 PDF icon 2MB
Asbestos Policy and Management Plan May 2022 PDF icon 3MB
Asset Management Strategy 2021 2025 PDF icon 243KB
Child Protection Policy June 2023 PDF icon 2MB
Community Involvement and Engagement Strategy Nov 2021 PDF icon 2MB
Complaint Handling Procedure - March 2024 PDF icon 2MB
Contractors and Consultants Liquidation and Receivership Policy - September 2024 PDF icon 601KB
Dampness and Mould Policy - February 2024 PDF icon 878KB
Declaration of Interests Policy November 2022 PDF icon 2MB
Development Strategy 2021 24 PDF icon 894KB
Disturbance Payments and Allowances Policy September 2023 PDF icon 980KB
Donations Policy February 2023 PDF icon 1005KB
Electrical Safety Policy - July 2024 PDF icon 893KB
Equality Diversity and Inclusion Policy - May 2024 PDF icon 991KB
Expenses Policy - July 2023 PDF icon 869KB
Financial Regulations - Revised April 2024 PDF icon 816KB
Flexi Time and TOIL Policy July 2023 PDF icon 831KB
Flexible Working Policy - May 2024 PDF icon 902KB
Former Tenant Arrears Write Off Policy June 2022 PDF icon 2MB
Freedom of Information and Environmental Information Policy November 2022 PDF icon 2MB
Gas Safety and Management Policy September 2023 PDF icon 915KB
Group Policy on Entitlements Payments and Benefits - October 2024 PDF icon 1016KB
Lone Working Policy - August 2024 PDF icon 858KB
Managing Unacceptable Actions Policy February 2023 PDF icon 2MB
Notifiable Events Policy October 2022 PDF icon 2MB
Planned and Cyclical Repairs Policy - October 2024 PDF icon 1000KB
Procedure for Handling a Serious Complaint or Grievance against the Senior Officer October 2022 PDF icon 2MB
Procurement Policy March 2023 PDF icon 2MB
Procurement Strategy 2024-25 PDF icon 277KB
Rechargeable Repairs Policy - October 2024 PDF icon 832KB
Recruitment and Selection Policy - November 2024 PDF icon 416KB
Remote Hybrid Working Policy July 2023 PDF icon 881KB
Rent Management Policy April 2022 PDF icon 2MB
Rent Setting Policy - January 2024 PDF icon 871KB
Repairs Policy - September 2024 PDF icon 990KB
Settlement Agreements Policy July 2022 PDF icon 2MB
SHA Membership Policy - January 2024 PDF icon 958KB
SHA Privacy Policy August 2024 PDF icon 2MB
SHA Staff Delegated Authority Policy - April 2024 PDF icon 864KB
Southside Lettings - Rent Setting Policy Mid-Market Rent - October 2024 PDF icon 863KB
Staff Code of Conduct (April 2022) PDF icon 2MB
Stage Three Adaptations Policy May 2023 PDF icon 913KB
Training and Development Policy - August 2024 PDF icon 1013KB
Treasury Management Policy - July 2023 PDF icon 2MB
Void Management Policy - May 2023 PDF icon 894KB
Void Management Policy App 1 - SHA Minimum Lettable Standard - May 2023 PDF icon 892KB
Water Quality and Legionella Management Policy - March 2024 PDF icon 791KB
Whistleblowing Policy - July 2022 PDF icon 2MB