We would like to let all tenants and residents know that from Tuesday 11th November, our Bulk Uplift Service will be provided by a new contractor — New Two.
New Two is part of the Total Homes Co-operative, a Glasgow-based social enterprise focused on creating local jobs and reducing waste through furniture reuse and recycling.
You can find out more about their fantastic work here: Total Homes Co-operative – About Us
How to Request a Bulk Uplift
To raise a bulk uplift request, please call us on 0141 422 1112, and a member of our team will take all the details required.
Alternatively, you can complete our Bulk Uplift Request Form online here: Submit a Bulk Uplift Request
You can also scan the QR code attached, making it even easier to access the form from your phone or device.
What Tenants Need to Know
From a tenant perspective, there are no changes to how the service operates:
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Call to request your uplift
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Provide a list of items
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Leave them in your bin store area
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The 10-day service level will still apply
Mid-Market Rent and Factored Owners
For Mid-Market Rent (MMR) tenants and Factored Owners, there will now be a charge for bulk uplift requests, as follows:
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0–5 items: £30
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5–10 items: £60
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11–15 items: £90
We will notify all MMR tenants and Factored Owners by letter to confirm this change in service.
We’re pleased to be working with New Two and Total Homes Co-operative to continue providing a reliable, sustainable, and community-focused bulk uplift service.