A Guide to our Customer Portal and Customer App.

Your 24/7 access to your factoring service

As part of the drive to improve our services, we have introduced a Customer Portal and Customer App for phone and tablet.

The portal and app will give you easy access to your account.  It will give you

  • Balances
  • Ability to pay 
  • View invoices and download statements
  • Contact details for your factoring officer
  • A library of documents such as letters and invoices
  • Development News for your block.

Watch our quick videos to learn how to use the portal and how to navigate the app.  If you are on email and you have given us your details, you will already have received the link and a password to access both.  If you want to set up your email and access these services, contact us on 0141 422 1112 or factoring@southside-ha.co.uk.