Welfare Rights & Money Advice
We are keen to help our community with money matters, see below the services we offer. Contact us on 0141 422 1112 to make an appointment.
Our Welfare Rights Team are on hand provide support to tenants who require advice on benefits. We provide confidential, free and impartial advice on:
- Benefit Checks/Income Maximisation
- Appeals and Representation
- Welfare Reform
Advice for All benefits including:
- Universal Credit
- Employment & Support Allowance
- Jobseekers Allowance Website
- Income Support
- Housing Benefit & Council Tax Reduction
- Discretionary Housing Payment and Bedroom Tax
- Disability Living Allowance & Attendance Allowance
- Personal Independence Payments
- Carer’s Allowance
- Scottish Welfare Fund/Community Care Grants/Crisis Grants
- Pension Credit
We are approved Food Bank voucher distributers for the Trussell Trust.
Self-Isolation Support Grants
A grant of £500 is available to individuals who are in receipt of low income benefits and who will lose earnings as a result of being required to self-isolate to prevent the spread of COVID-19. Click here for more information.
Click on the links below to view and download the benefit Factsheets:
- Scottish Child Payment Factsheet
- Early Learning Payment Factsheet
- Funeral Support Payment Factsheet
- Job Start Payment Factsheet
- Pregnancy and Baby Payment Factsheet
- School Age Factsheet
- Young Carer Grant Factsheet
- Best Start Foods Easy Factsheet
- Carer Allowance Supplement Factsheet
- Early Learning Payment Factsheet
For further information contact the team on 0141 422 1112 or email@example.com
Fraudsters, often pretending to be government officials offering a government grant, use their victim’s identity to make a bogus claim for Universal Credit and an online request for an Advance Payment. The fraudsters then keep or demand a substantial amount of the Advance for themselves.
The victim often only becomes aware of what has really happened when their legacy benefits stop and they find they are now a Universal Credit claimant with a large Advance to repay which they did not receive.
An estimated 42,000 people may have fallen victim to the scam – and an estimated 1 in 10 Advance Payments are bogus.
So What Should Victim’s Do?
Victims who had no idea that they were being scammed need to:
1. Report the incident to the Police via the Action Fraud number 0300 123 2040.
2. Explain the circumstances of the fraud and whether they received any of the Advance Payment themselves or were forced to transfer money to the fraudster. (They should only be asked to pay back what they actually received of the Advance Payment – although it could be difficult to prove they received less if they paid cash to the fraudster.)
3. Get advice about whether they are now worse off on UC. They may be able to request a return to the legacy benefit system.
4. Even if they are not worse off financially on UC, we believe that if someone was scammed and was not aware that a claim for UC was being made in their name, then they could still request that the DWP allow them back onto the legacy benefit system. Their argument would be that under Section 1 of the Social Security Administration Act 1992 there is no entitlement to a benefit without a claim. Where the ‘claim’ for UC was made without the knowledge or authority of the claimant we believe you can argue that it cannot be a valid claim. This means that there was no legal foundation for stopping the ‘claimant’s’ legacy benefits, and they should therefore be restored.
Contact us on 0141 422 1112 for more information
Are you in debt to your Utility Supplier and struggling to make payments?
Do you have to ration your energy supply, and struggle to heat your home?
Please contact our Welfare Rights & Money Advice Team, who may be able to access funding to pay all or part of your arrears, or assist with current costs on 0141 422 1112, or email firstname.lastname@example.org.
Southside are trusted partners of Homeheatingadvice.scot who are working in partnership with the Scottish Government to deliver the second iteration of the Home Heating Support Fund for Scottish households struggling with energy costs.
The fund seeks to provide financial relief to energy consumers who are experiencing significant financial hardship and strives to provide this support to households regardless of the fuel or payment method used.
The second iteration of the fund opens soon, so don’t delay, contact us on 0141 422 1112, or email email@example.com
Our Welfare Rights & Money Advice Team have been working hard to increase support to help tenants during the Cost-of-Living Crisis.
- Are you worried about Debt?
Do not suffer in silence! If you are in debt to your Energy Provider or have Consumer Debt with loan or credit card companies, and you are struggling, we can help!
Our Money Advice Service offers free confidential, impartial, and independent debt advice. We can assist you to get your debt under control, and in some cases, written off.
We can review your Finances, prioritise your debts and complete a financial statement which includes details of your income and expenditure. We will then give you advice on what options are suitable for you and provide you with necessary information to help you decide what is best for you and assist you through the process. We will contact your creditors and negotiate with them on your behalf.
Scottish Government Home Heating Support Fund – Dry meters & Pre-Payment meters.
If you are in debt to your energy supplier or rationing your heating due to inability to meet the costs, we can apply to the Scottish Government Home Heating Support Fund for assistance on your behalf. We will require your energy account number, latest bill & details of usage, which can be obtained from your bill or online account with your Energy supplier.
Energy Efficiency Advice
The funding from the Social Housing Fuel support fund has also allowed us exclusive access to an adviser from Glasgow’s Home Energy Advice Team (HEAT). They can provide advice on energy saving measures, assist with any issues with the operation of your heating system, or disputes with your Energy supplier.
For support, contact us to make an in-person appointment, on 0141 422 1112 or firstname.lastname@example.org.