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Concierge & Facilities Service

Our Concierge and Facilities Management Service encompass a Concierge Service to our multi-storey and deck access homes and our Mobile Facilities Team who maintain the common areas of our tenanted and factored blocks.

The various teams provide a comprehensive facilities management solution to all Southside Housing Association common areas.

Duties are widespread and include:

  • Gardening & Landscaping
  • Gritting
  • Communal Close Cleaning
  • Window Cleaning
  • Bin Room Hygiene including refuse/bulk uplift
  • Back Court Maintenance
  • Health & Safety checks
  • Building security and reporting repairs
  • CCTV monitoring
  • Fob Programming

 

We provide a concierge service 7 days a week, 365 days a year to over 1200 customers who live in our multi-storey and deck access houses. Our main aim is to make sure everyone feels safe and secure in their homes and are happy to live in the neighbourhood.


Our Concierge Team carry out a wide range of duties including common area cleaning, patrolling the area, reporting common repairs and bulk items for removal. This is an innovative service which will grow and develop in the future to meet the needs of our tenants.


For homes in Moss Heights Avenue, Queensland Court, Queensland Gardens, Swinton Place, Chirnside Place, Hartlaw Crescent, St Andrews Crescent and St Andrews Drive we remotely monitor the area and blocks via CCTV at our concierge station at 160 Moss Heights Avenue. In additions homes in Moss Heights Avenue, Queensland Court and Queensland Gardens are linked by intercom to our concierge station at 160 Moss Heights Avenue.


We can respond quickly if anyone is in need of assistance. If we can safely help we will.

Contact Us

Pollokshields Concierge Station

Staffed between 8.00am and 8.00pm 7 days a week

29 St Andrews Drive, Flat 12

0141 429 6010


Queensland Concierge Station

Staffed between 8.00am and 8.00pm 7 days a week

15 Queensland Gardens, Flat 31

0141 883 0420


Swinton Concierge Station

Staffed between 8.00am and 8.00pm 7 days a week

36 Swinton Place, Flat 04

0141 883 9974


Hartlaw Concierge Station

Staffed between 8.00am and 8.00pm* 7 days a week

150 Hartlaw Crescent, Flat 12

0141 882 5246

*Staffing times may change throughout the year, please call if unsure


Moss Heights Concierge Station

Staffed between 8.00am and 8.00pm 7 days a week

160 Moss Heights Avenue, Flat 01

0141 883 0731

“So pleased when I moved in as everywhere was freshly decorated to a high standard.”

Resident of St Andrews Road