If the repair is not completed in the time allowed, we will pay you £15 compensation for the inconvenience. In addition to this, you will also be entitled to a further £3 for each working day up to the day the repair is completed – up to a maximum payment of £100. Compensation will automatically be paid under Right to Repair if a qualifying repair has not been completed in time.

“I was very pleased at how quick the repair was fixed and what a nice lad that fixed it!”

Resident of St Andrews Crescent