Policies

Abandonment Policy – September 2022

Adult Protection Policy – June 2023

Allocations Policy 2022-25

Allocations Policy 2022-25 Appendix 1 – Points System

Anti-Bribery Policy – March 2023

Anti-Fraud Policy – March 2023

Anti-Social Behaviour Policy 2022

Asbestos Policy and Management Plan – May 2022

Asset Management Strategy 2021-2025

Child Protection Policy – June 2023

Community Involvement and Engagement Strategy – Nov 2021

Complaints Handling Procedure – March 2021

Declaration of Interests Policy – November 2022

Delegated Authority Policy – March 2021

Development Strategy 2021-24

Donations Policy – February 2023

Equality & Diversity Policy – March 2021

Expenses Policy – July 2023

Flexi-Time and TOIL Policy – July 2023

Former Tenant Arrears Write-Off Policy – June 2022

Freedom of Information and Environmental Information Policy – November 2022

Group Policy on Entitlements Payments and Benefits – November 2021

IT Policy – September 2022

IT & Digital Strategy – November 2020

Managing Unacceptable Actions Policy – February 2023

Membership Policy – February 2021

Notifiable Events Policy – October 2022

Policy on Management Committee Review and Renewal – January 2020

Privacy Policy July 2021

Procedure for Handling a Serious Complaint or Grievance against the Senior Officer – October 2022

Procurement Policy – March 2023

Procurement Strategy 2023-24

Rechargeable Repairs Policy – January 2020

Recruitment and Selection Policy – October 2018

Remote & Hybrid Working Policy – July 2023

Rent Management Policy – April 2022

Repairs and Maintenance Policy – May 2022

Repairs and Maintenance Policy App. 1 Timescales

Repairs and Maintenance Policy App. 2 Tenant & Landlord Resp

Repairs and Maintenance Policy App. 3 Pre Inspection Requirements

Repairs and Maintenance Policy App. 4 Classification of Repairs

Settlement Agreements Policy – July 2022

Stage Three Adaptations Policy – May 2023

Treasury Management Policy – July 2023

Void Management Policy – May 2023

Void Management Policy App 1 – SHA Minimum Lettable Standard – May 2023

Water Quality and Legionella Management Policy – April 2021

Whistleblowing Policy – July 2022

 

 

100% of properties that require a gas safety record which had a gas safety check & record completed by the anniversary date

Based on Annual Return on the Charter (ARC) 2017/18