Policies

Adult Protection Policy – May 2019

Allocations Policy 2022-25

Allocations Policy 2022-25 Appendix 1 – Points System

Anti-Social Behaviour Policy 2022

Asbestos Policy and Management Plan – May 2022

Asset Management Strategy 2021-2025

Child Protection Policy – May 2019

Community Involvement and Engagement Strategy – Nov 2021

Complaints Handling Procedure – March 2021

Delegated Authority Policy – March 2021

Development Strategy 2021-24

Equality & Diversity Policy – March 2021

Former Tenant Arrears Write-Off Policy – June 2022

Freedom of Information and Environmental Information Policy Oct 19

Gas Safety and Management Policy – November 2018

Grant Administration Policy – April 2019

Group Policy on Entitlements Payments and Benefits – November 2021

IT & Digital Strategy – November 2020

Membership Policy – February 2021

Notifiable Events Policy – Nov 2019

Policy on Management Committee Review and Renewal – January 2020

Privacy Policy July 2021

Procedure for Handling a Serious Complaint or Grievance Against the Senior Officer – Nov 2019

Procurement Policy August 2020

Rechargeable Repairs Policy – January 2020

Recruitment and Selection Policy – October 2018

Remote and Hybrid Working Policy – June 2022

Rent Management Policy – April 2022

Repairs and Maintenance Policy – May 2022

Repairs and Maintenance Policy App. 1 Timescales

Repairs and Maintenance Policy App. 2 Tenant & Landlord Resp

Repairs and Maintenance Policy App. 3 Pre Inspection Requirements

Repairs and Maintenance Policy App. 4 Classification of Repairs

Settlement Agreements Policy

Treasury Management Policy – November 2020

Unacceptable Actions Policy – Nov 2018

Water Quality and Legionella Management Policy – April 2021

Whistleblowing Policy

 

 

“Delighted with my new kitchen and bathroom, now I have a lovely home, thank you!”

Resident of Queensland Court