Policies
Abandonment Policy – September 2022
Adult Protection Policy – June 2023
Allocations Policy 2022-25 Appendix 1 – Points System
Anti-Bribery Policy – March 2023
Anti-Fraud Policy – March 2023
Anti-Social Behaviour Policy 2022
Asbestos Policy and Management Plan – May 2022
Asset Management Strategy 2021-2025
Child Protection Policy – June 2023
Community Involvement and Engagement Strategy – Nov 2021
Complaints Handling Procedure – March 2021
Declaration of Interests Policy – November 2022
Delegated Authority Policy – March 2021
Donations Policy – February 2023
Equality & Diversity Policy – March 2021
Flexi-Time and TOIL Policy – July 2023
Former Tenant Arrears Write-Off Policy – June 2022
Freedom of Information and Environmental Information Policy – November 2022
Group Policy on Entitlements Payments and Benefits – November 2021
IT & Digital Strategy – November 2020
Managing Unacceptable Actions Policy – February 2023
Membership Policy – February 2021
Notifiable Events Policy – October 2022
Policy on Management Committee Review and Renewal – January 2020
Procedure for Handling a Serious Complaint or Grievance against the Senior Officer – October 2022
Procurement Policy – March 2023
Rechargeable Repairs Policy – January 2020
Recruitment and Selection Policy – October 2018
Remote & Hybrid Working Policy – July 2023
Rent Management Policy – April 2022
Repairs and Maintenance Policy – May 2022
Repairs and Maintenance Policy App. 1 Timescales
Repairs and Maintenance Policy App. 2 Tenant & Landlord Resp
Repairs and Maintenance Policy App. 3 Pre Inspection Requirements
Repairs and Maintenance Policy App. 4 Classification of Repairs
Settlement Agreements Policy – July 2022
Stage Three Adaptations Policy – May 2023
Treasury Management Policy – July 2023
Void Management Policy – May 2023
Void Management Policy App 1 – SHA Minimum Lettable Standard – May 2023
Water Quality and Legionella Management Policy – April 2021
Whistleblowing Policy – July 2022