To report a repair during office hours contact our team on 03030 300 109, 0141 422 1112 or

There are no hidden costs for repairs, what you pay is exactly what we pay to contractors. We aim to complete routine repairs within 7 days,  urgent repairs within 2 working days and emergency repairs within 2 hours.


Our contractors are:

  • Available 24/7, 365 days a year.
  • A proven track record of delivering high-quality work.
  • Are fully insured and comply with all current legislation.

If a common repair is likely to exceed £1,000 (Including VAT), Southside Residential will inform owners and, where possible, consult with them before instructing the repairs.

In situations where there is a risk to the health and safety of owners, we can instruct necessary repairs to protect all residents and their properties. We can apply to have essential work enforced, but we strive to reach agreement by consulting with owners.

To request a full information pack contact us today.

  • If you reside in the Cardonald or Halfway area and require an out of hours emergency repair, please contact Mears on 01698 403 204.
  • If you reside in the Pollokshields or Shawlands area and require an out of hours emergency repair, please contact Mitie on 0845 600 8624.

    For out of hours lift faults please call City Building on 0800 595 595.

“We switched (factors) earlier this year and the quality and honesty of the team is so much better!"

Property Owner - Pollokshields