There are no hidden costs for repairs, what you pay is exactly what we pay to contractors.

 

Our contractors are:

  • Available 24/7, 365 days a year.
  • A proven track record of delivering high-quality work.
  • Are fully insured and comply with all current legislation.

 

If a common repair is likely to exceed £1,000 (Including VAT), Southside Residential will inform owners and, where possible, consult with them before instructing the repairs.

In situations where there is a risk to the health and safety of owners, we can instruct necessary repairs to protect all residents and their properties. We can apply to have essential work enforced, but we strive to reach agreement by consulting with owners.

 

To request a full information pack contact us today.

We aim to complete routine repairs within 7 days,  urgent repairs within 2 working days and emergency repairs within 2 hours.

 

During office hours contact 03030 300 109

 

Out of hours emergency contacts:

  • Boiler Fault: City Building on 0800 595 595
  • Cardonald or Halfway Areas: Mears on 01698 403 204
  • Pollokshields or Shawlands Areas: Mitie on 0845 600 8624

86% of our customers are satisfied with the cleaning and upkeep of communal areas

Based on Annual Return on the Charter (ARC) 2015-16