Invoices

  • Invoices are issued to customers on a monthly basis, and can be delivered to a property or email address of your choosing.
  • The invoice will display the full costing of the building, with a clear breakdown of your share. Your share will be calculated in accordance with your Title Deeds.

 

Payments

  • We hold the owner of the property responsible for payments. The management fee will only be issued to tenants by prior arrangement from owners. Any outstanding payments will always be taken against the owner of the property.
  • Payment is due within 14 days of your invoice being issued. Alternative dates can be arranged on request.

 

For any queries regarding your invoice contact us, we are happy to help.

  • TELEPHONE 

Southside Housing Association on 0141 422 1112

Allpay on 0844 557 8321

Where payments can be made by credit/debit card.

 

  • ONLINE BANK TRANSFER

Contact us on 0141 422 1112 to obtain bank account details.

 

  • ONLINE

Log on to www.allpay.net and click the “make a payment” tab.

 

  • DIRECT DEBIT

Log on to www.allpay.net and set up your Direct Debit payment to come off each month.

 

  • ALLPAY CARD

Cards can be used at the Post Office, or any shop that displays the Pay Point Sign.

 

  • OFFICE  

Payments can be made in person in the office at 135 Fifty Pitches Road, G51 4EB.

Where payments can be made by credit/debit card.

 

  • BY CHEQUE 

Made payable to:

Southside Factoring & Related Services

Southside House

135 Fifty Pitches Road

Glasgow

G51 4EB

If your account falls into arrears then interest may be added, if permissible in terms of the Deed of Conditions relative to your property. The Deeds of Conditions can be found in your Title Deeds.

Southside Residential may raise court action to recover sums due if all reasonable attempts to recover the monies have failed.

Full Debt Recovery Procedures can be available on request.

We are a registered factor with Property Factors Register Scotland