To report a repair during office hours call us on 03030 300 109
You should give your name, address, contact number and wherever possible a suitable access arrangement.
If you have made an access arrangement and you are not going to be at home, you must let us know in advance so that unnecessary costs are minimised. Tenants should be aware that they may be recharged for unnecessary calls. Find out more about rechargeable repairs.
You should take all necessary precautions to protect yourself and the property until the problem is remedied.
Listed below are telephone numbers for use only in an EMERGENCY when the office is closed.
If you reside in the Cardonald or Halfway area and require an out of hours emergency repair, please contact Mears on 01698 403 204
If you reside in the Pollokshields or Shawlands area and require an out of hours emergency repair, please contact Mitie on 0845 600 8624
For out of hours boiler faults please call City Building on 0800 595 595
If you reside at Herriet Court please contact Neat Heat Scotland on 07515 050 368
For out of hours lift breakdowns please contact City Building on 0800 595 595
Repairs response times
There are three categories of repair with separate response times which the repair should be attended to and completed.