Most of our tenants have a Scottish Secure Tenancy, it is important to know your rights as a tenant as well as your responsibilities.
Tenants of Scottish Secure Tenancies have full security of tenure. They have the right to stay in the home for as long as they wish provided they do not breach the terms of the tenancy. In addition, partners or relatives may be eligible to take over the tenancy, this is called a succession or assignation.
You must contact us for permission to make certain changes to your tenancy for example:
- Sub-letting your home
- Taking in a lodger
- Passing on your tenancy to a family member
- Exchanging your home with someone else
These are the rights and responsibilities that both you and Southside Housing Association must observe.
Our main responsibilities are to:
- consult you on any proposed changes to the tenancy
- keep your home wind and watertight and in good repair
- keep all pipes, drains, gutters and installations for heating, water, gas or electricity supply in working order
- provide you with information about our complaints procedure, and our policies on rent setting, allocations, exchanges and repairs if you ask for this information
We have the right to:
- change your rent or other charges provided we have carried out consultation and taken tenants views into account. We must tell you the new charge at least 4 weeks before it is due
- be let into your home to carry out inspections or repairs, or to service appliances. We must give you at least 24 hours’ notice
Your main responsibilities are to:
- pay the rent and other charges on time
- keep your garden tidy
- take care of the property, keep the inside properly decorated and carry out any repairs you are responsible for
ensure that everyone in your household and your visitors behave responsibly. They must not cause nuisance to neighbours, or harass or threaten other people, including our staff
- ensure that you are not overcrowding the property
- let us know in writing at least 4 weeks before you intend to leave
- write to us asking permission if you want to carry out any alterations to your home
You have the right to:
- live peacefully in your home without being unnecessarily interrupted by us
- appeal against decisions we make
- exercise your legal rights as a tenant
Breach of tenancy
If we fail to carry out our duty please contact a member of staff to discuss your complaint. In most cases problems are resolved quickly and efficiently. However if the matter is not resolved you should follow our complaints handling policy.